Choose "All Files" instead of "Text Documents" next to the File Name box.go to File - Open and navigate to C:\Windows\System32\drivers\etc.Open Notepad as an administrator (right-click - Open as Administrator).If you have an SD card we suggest that you uninstall the app > turn off your phone > take out your SD card > turn on the phone again (without the SD card) > reinstall the app since the card can be corrupted.Īnother useful step to do is to remove your hosts files. In this case we suggest that you perform a clean reinstall of the app. This is different from a quick reinstall and could be helpful to get rid of any cached files that might be causing trouble. Linux Users - you know what ur doing, m8. Mac users - Open finder, hit cmd+shift+G or from the menu select Go > Go To Folder and paste in the file path (make sure you switch the USERNAME with your own!) If not, you can navigate to it if you go to your folder options and select to show hidden files and folders. (make sure you switch the USERNAME with your own!) Windows users - should be able to access it anyway through windows explorer. *EDIT*This folder is probably hidden for you. It will recreate the storage folder as it tries to write to it. I renamed mine "StorageBackup" (this later can and should be deleted as long as nothing gets messed up in the meantime). OS X: /Users/USERNAME/Library/Caches//Storage/
Windows: C:\Users\USERNAME\AppData\Local\Spotify\Storage The go create a backup of the cache folder "Storage" by renaming it. I figured if it was a server communication issue, it could be fixed by clearing the cache.įirst, completely close spotify.
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